Security tools are installed, but no one has clear responsibility for reviewing, updating, and monitoring them.
Managed Cybersecurity · Mississauga & the GTA
Managed Cybersecurity with clear controls and clear ownership.
Firewall, endpoint, identity, and email security with 24/7 monitoring for supported systems — scoped around your organization and explained in plain language.
Month-to-month · Local engineers · Scope and responsibilities documented
A complete control routine
Controls
Firewall, endpoints, identities, and email configured around your environment.
Operations
Updates, reviews, monitoring, and escalation with named responsibilities.
Evidence
Plain-language documentation for internal oversight, clients, and insurance questionnaires.
Where we help
Security tools are only useful when someone operates them.
Remote work, cloud accounts, and employee devices have expanded the environment you need to protect.
Cyber insurance, client requirements, or a recent incident have exposed gaps that need a practical remediation plan.
Effective Cybersecurity is an operating routine, not a single appliance or software licence. Controls need an owner, updates need a schedule, alerts need an escalation path, and response responsibilities need to be agreed before an incident.
NVG scopes managed Cybersecurity around your existing environment and internal responsibilities. We can manage network, endpoint, identity, and email controls while documenting what is covered, what is monitored, and how incidents are escalated.
Layered controls
Protect the places where work actually happens.
Your assessment determines which layers NVG manages and which remain with your internal team or another provider. We document those boundaries before service begins.
Managed firewall & VPN
Firewall policy administration, rule reviews, firmware and security updates, log monitoring, and secure remote access for supported equipment.
Endpoint protection & containment
Managed endpoint detection and response options, threat investigation, and device isolation where supported by the selected tools and configuration.
Identity & multifactor authentication
Microsoft 365 and Google Workspace security configuration, MFA rollout, account hardening, and access reviews aligned with your policies.
Email & phishing protection
Email security configuration, anti-phishing controls, and practical guidance for verifying suspicious requests and reporting messages.
24/7 monitoring & escalation
Continuous monitoring for supported systems with priority-based escalation. Incident-response responsibilities and any customer-specific targets are defined in the agreement.
Cyber-insurance readiness
Control reviews, remediation planning, and documentation support for insurance questionnaires. Your insurer determines requirements, eligibility, coverage, and pricing.
Monitoring versus response
Know what happens after an alert—before you need to know.
A monitoring commitment is not a blanket promise to investigate and resolve every incident immediately. Your service agreement separates detection, escalation, containment, and recovery so responsibilities are explicit.
Monitor
Supported systems are monitored 24/7 for the events and conditions covered by the selected tools and service configuration.
Escalate
Alerts are prioritized and routed according to the agreed escalation path, with customer-specific targets documented where applicable.
Respond
Investigation, isolation, remediation, and recovery responsibilities are assigned by tool, system, and incident type in the agreement.
Cyber-insurance readiness
Turn the questionnaire into a practical control review.
We can help map requested controls to your current environment, identify gaps, plan remediation, and organize supporting evidence. Your insurer or broker remains responsible for determining requirements, eligibility, coverage, and pricing.
Read the Cyber-Insurance GuideA useful readiness file can include
- Control inventory
- The tools, systems, responsibilities, and coverage currently in place
- Policy evidence
- Relevant MFA, firewall, backup, access, and incident-response settings or procedures
- Operational records
- Available review, update, monitoring, restore-test, and escalation records
- Remediation plan
- Prioritized gaps, owners, dependencies, and target dates—not a promise of approval
A practical engagement
Assess first. Prioritize what matters. Operate the agreed controls.
- Step 1
Assess
Review systems, accounts, devices, existing tools, current providers, and internal responsibilities.
- Step 2
Prioritize
Identify material gaps and separate urgent remediation from ongoing operational work.
- Step 3
Define
Document covered systems, responsibilities, escalation paths, projects, and the fixed monthly quote.
- Step 4
Operate & review
Run the agreed control routine and revisit alerts, changes, risks, and priorities.
Coverage and pricing
A quote tied to the controls you actually need.
Start with a free assessment. We will define the ongoing service and any one-time remediation separately, then provide a fixed monthly quote for the agreed managed scope.
Request an Assessment- Monitoring
- 24/7 monitoring for supported systems
- Response
- Priority-based escalation; response responsibilities and targets defined in the agreement
- On-site work
- Available across the GTA and surrounding southern Ontario when required
- Quote factors
- Users, devices, systems, tools, responsibilities, and coverage
- Projects
- Assessment and remediation work quoted separately where applicable
- Commitment
- Month-to-month managed service
Questions
Cybersecurity questions, answered.
Need day-to-day IT and network support as well? Explore Managed IT Services.
What does managed Cybersecurity include?
The service can include managed firewall and VPN, endpoint protection, identity and MFA, email security, 24/7 monitoring for supported systems, and cyber-insurance readiness work. Your quote defines the exact tools, systems, responsibilities, and coverage.
Does 24/7 monitoring mean NVG responds to every incident immediately?
No. Monitoring and incident response are different commitments. NVG provides 24/7 monitoring for supported systems and priority-based escalation. Investigation, containment, remediation, and any response-time targets are documented in the service agreement rather than assumed from a generic public SLA.
Can you isolate an infected device automatically?
Supported endpoint tools can be configured to isolate a device when defined detection conditions are met. The exact behaviour depends on the selected platform, policy, and deployment. We explain the configured containment actions and the remaining investigation and recovery responsibilities.
Can you work with our existing firewall and security tools?
Often, yes. We first assess supportability, licensing, administrative access, current configuration, and vendor requirements. We recommend replacement only where the existing tools cannot support the agreed service or security requirements.
Will this satisfy our cyber-insurance requirements?
We can review your questionnaire, map existing controls, identify gaps, and help document the environment. Requirements vary by insurer and policy, and NVG cannot guarantee eligibility, approval, coverage, or premiums. Your insurer or broker makes those determinations.
How is Cybersecurity priced?
After a free assessment, NVG provides a fixed monthly quote for the agreed ongoing scope. Pricing depends on users, devices, systems, tools, responsibilities, and coverage. One-time assessment or remediation projects are quoted separately.
Is the service month-to-month?
Yes. Ongoing managed Cybersecurity is offered month-to-month. The agreement defines the systems, operational responsibilities, escalation paths, and any response commitments included in your service.
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Learn more →Start with the controls and responsibilities you have today.
A free assessment gives us the context to identify gaps, clarify monitoring and response, and quote the right managed scope.
