AI Receptionist for Canadian businesses
Every call answered. Even when your team can’t.
24/7 AI call answering with approved business FAQs, messages, transcripts, summaries, routing, and live transfer—configured around your business by a Canadian team.
C$49/month · 300 minutes included · Month-to-month · Setup fee applies
Canadian teamTwo Canadian data centersHuman escalation available
Illustrative call flow
After-hours caller
Caller: “Are you open tomorrow, and can someone call me about a quote?”
AI Receptionist: “I can answer your hours question and take the quote request. If you need someone now, I can route or transfer your call.”
Message, transcript, and summary ready for your team.
Example only—not a customer recording.
Start with what you need
Three primary journeys. One accountable Canadian team.
Begin with AI Receptionist, modernize business calling, or bring day-to-day IT into a managed service. Add Cybersecurity, infrastructure, or managed meetings only where they fit.
AI Receptionist & 24/7 Call Answering
24/7 inbound answering, FAQs, messages, transcripts, summaries, call routing, and live transfer — configured for your business and backed by a Canadian team.
Explore service →02Business VoIP Phone Systems
Hosted VoIP from NVG’s two Canadian data centers, with professional call handling across teams and locations, managed number porting, and month-to-month service.
Explore service →03Managed IT Services & Support
Fully managed or co-managed IT from local engineers — business-hours help desk, 24/7 monitoring, cloud and user administration, network and Wi-Fi support, backup and recovery, and practical technology guidance.
Explore service →From first ring to follow-up
A useful first response—not another automated dead end.
NVG configures the approved knowledge, call flows, schedules, and escalation rules. Your team receives the information needed for follow-up instead of reconstructing a voicemail.
See How AI Receptionist Works- 01
Answer
Provide an immediate first response after hours, during overflow, or throughout the business day.
- 02
Understand & act
Answer approved FAQs, capture a message, and collect the caller details required by your call flow.
- 03
Route & document
Transfer or escalate when a person is needed, then provide a transcript and summary for your team.
AI Data Handling
Canadian infrastructure. Deployment-specific answers.
Depending on your size, budget, call volume, and requirements, AI processing can run on NVG-managed infrastructure or through third-party API providers. Canadian NVG-hosted storage and configurable retention are also available for supported configurations.
We distinguish storage from processing, explain connected services, and offer a non-AI call-handling alternative when external AI processing is not the right fit.
Understand AI Data HandlingNVG-hosted AI processing
Available for suitable requirements, call volumes, and budgets.
Third-party API option
Used where external capabilities and economics fit the deployment.
Canadian storage & retention
Available for supported configurations, with settings reviewed individually.
A non-AI alternative
Conventional call handling remains available when AI is not appropriate.
Why NVG
A service provider with infrastructure and people behind it.
Two Canadian data centers
Core VoIP, hosting, and backup platforms run on NVG-operated Canadian infrastructure.
Month-to-month service
Ongoing managed services stay flexible, with projects and setup work identified separately.
Local engineers
Work with a Mississauga-based team for assessment, design, implementation, and support.
Clear technology boundaries
Service responsibilities, third-party providers, and AI data flows are explained rather than assumed.
How it works
From first conversation to a configured service.
Assess
Review your calls, systems, locations, current providers, and the problem you actually want to solve.
Configure
Define the call flow, responsibilities, deployment work, pricing, and any data-handling requirements before implementation.
Support & improve
Provide the agreed ongoing service and review changes, recurring issues, and future priorities.
Questions
Straight answers before you choose.
How much does AI Receptionist cost?
The starting offer is C$49 per month with 300 minutes included. Custom call-volume allowances are available. Service is month-to-month, and a setup fee applies; setup and the appropriate allowance are quoted before you commit.
Can callers still reach a person?
Yes. We configure call routing, live transfer, and human escalation around your availability and call-handling rules. AI Receptionist handles the approved first-response work while preserving a path to your team.
Does AI processing and storage stay in Canada?
It depends on the deployment. AI processing can run on NVG-managed infrastructure or through third-party API providers. Canadian NVG-hosted storage and configurable retention are available for supported configurations. We explain processing, storage, retention, and connected services rather than making one blanket residency claim.
Where do you provide on-site and hosted services?
On-site work is available by assessment across the GTA and surrounding southern Ontario. Hosted and remotely delivered solutions are available across Canada. Our Service Areas page explains the delivery model and ten priority service areas.
Do you require long-term contracts?
Ongoing managed services are offered month-to-month. One-time setup, deployment, or remediation work is identified separately so you know what is recurring and what is project-based.
From the blog
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Read articleWhere we work
Southern Ontario on-site. Canada-wide hosted.
NVG is based in Mississauga and provides on-site work by assessment across the GTA and surrounding southern Ontario. Hosted and remotely delivered services are available across Canada.
Explore All Service AreasGTA
Coordinated communications and IT across the GTA, with NVG’s home base in Mississauga.
Toronto
Communications and IT for downtown, North York, Scarborough, Etobicoke, and surrounding areas.
Brampton
Call handling, network support, and managed IT for office and operational environments.
Vaughan
Scalable communications, network services, and IT support for growing organizations.
Markham
Hybrid-work communications, Cybersecurity, and co-managed IT for internal teams.
Oakville
Client communications, secure remote work, and practical managed technology.
Burlington
Multi-location communications, IT planning, and backup coordination.
Milton
Scalable phone systems, user administration, and IT foundations for growing teams.
Hamilton
Phone-system modernization, multi-site coordination, and recovery planning.
Kitchener-Waterloo
Co-managed IT, identity controls, and scalable communications for growing teams.
Ready to give every caller a useful first response?
Book an AI Receptionist demo or start with a free assessment. We will explain the call flow, pricing, setup, and data-handling options.