AI receptionist for Canadian businesses
An AI receptionist for every call you can’t take.
24/7 inbound answering, FAQs, messages, transcripts, summaries, call routing, and live transfer — configured for your business and backed by a Canadian team.
From C$49/month · 300 minutes included · Month-to-month; setup fee applies
Illustrative call flow
Example—not a customer recording
Caller
“Are you open tomorrow, and can someone call me about a quote?”
AI receptionist
“I can answer your hours question and take the quote request. If you need to speak with someone now, I can route or transfer your call.”
Answered: 24/7, after hours, or overflow
Documented: Message, transcript, and summary
Escalated: Routing or live transfer when needed
One service, three ways to use it
Your call flow decides when AI answers.
After hours
Give evening, weekend, and holiday callers a useful first response instead of sending them straight to voicemail.
Overflow
Provide backup when your team is already on calls or cannot pick up during a busy period.
Business hours
Use the AI receptionist as the first response for routine questions while your staff focuses on other work.
Human handoff
Configure routing, live transfer, and escalation so callers have a path to a person when they need one.
What it handles
A useful first response—not a barrier between callers and your team.
The service is configured around your approved information, routing rules, and escalation requirements.
24/7 inbound answering
Give callers a consistent first response after hours, on weekends, and during busy periods.
Approved business FAQs
Answer routine questions using the business information approved for your deployment.
Messages, transcripts & summaries
Give your team a readable record of the call and the follow-up required.
Call routing & live transfer
Direct callers according to your call flow instead of trapping them in an automated loop.
Human escalation
Provide a path to a person when the conversation needs human judgment or attention.
Flexible coverage
Use the service after hours, for overflow, or as the first response during business hours.
Transparent starting offer
C$49
per month
A practical way to start with AI call answering, with room to choose an allowance that fits your actual call volume.
Start with 300 minutes per month.
- Monthly allowance300 minutes in the starting offer
- Higher volumesCustom call-volume allowances available
- CommitmentMonth-to-month service
- SetupA setup fee applies and is quoted before you commit
We will scope the call flow, setup, and allowance with you.
Missed-call opportunity calculator
What could unanswered calls be worth?
Use your own numbers to illustrate the gross monthly value of recovered opportunities. Adjust every assumption—there are no preset industry claims.
Illustrative gross monthly opportunity
20 recovered calls × 25% close rate × C$500 average customer value
Illustration only, not a forecast or guarantee. Results use your inputs and do not account for setup, additional usage, or other costs.
Canadian infrastructure, clear boundaries
Know how your AI deployment handles data.
Depending on your size, budget, call volume, and requirements, AI processing can run on NVG-managed infrastructure or through third-party API providers. Canadian NVG-hosted storage and configurable retention are also available.
Explore AI Data HandlingNVG-hosted AI processing
AI processing on NVG-managed infrastructure is available for suitable requirements and budgets.
Third-party API option
External AI providers can be used where their capabilities and economics fit your deployment.
Storage, retention & alternatives
Canadian storage, configurable retention, and non-AI call handling are available for supported configurations.
Questions
AI receptionist questions, answered
Need to review a specific call flow or privacy requirement? Talk to our team.
How much does the AI receptionist cost?
The starting offer is C$49 per month and includes 300 minutes per month. Custom call-volume allowances are available. Service is month-to-month, and a setup fee applies; we quote setup and the right allowance for your call volume before you commit.
Can it answer after hours and during busy periods?
Yes. You can use it for 24/7 autonomous answering, after-hours coverage, overflow during peaks, or as the first response during business hours.
What happens when a caller needs a person?
We configure call routing, live transfer, and human escalation around your requirements. The goal is to handle routine first-response work while preserving a clear path to your team.
Can AI processing run on NVG-managed infrastructure?
Yes. Depending on your organization’s size, budget, call volume, and technical and privacy requirements, we can design AI processing on NVG-managed infrastructure or through third-party API providers. We review the complete configuration and its data-flow boundaries with you.
Can our call records be stored on NVG infrastructure in Canada?
Canadian NVG-hosted storage is available for supported configurations. We distinguish storage from AI processing and any connected services, and explain the actual configuration rather than making one blanket residency claim.
Can we adjust data retention?
Yes. Configurable data retention is available. The appropriate settings and any provider-specific limitations are reviewed as part of your deployment.
What if we do not want external AI processing?
Depending on your requirements and budget, AI processing on NVG-managed infrastructure may be an option. A non-AI call-handling alternative is also available. We review both possibilities with you before deployment.
Keep exploring
Business VoIP
The Canadian-hosted phone platform behind your business call flow.
Learn more →AI Data Handling
A plain-language look at storage, external processing, retention, and alternatives.
Learn more →AI vs. Answering Services
Compare automated first response with traditional human answering services.
Learn more →Let your team handle the conversations that need them.
Book a free demo and we will walk through your call volume, routing, human escalation, and deployment-specific data handling.
